- 138 pages
- English
- PDF
- Available on iOS & Android
About This Book
How to Influence Others at Work: Psychoverbal Communication for Managers discusses neuro-linguistic programming techniques for managing personnel. The book is comprised of nine chapters that tackle various issues concerning the utilization of psychoverbal communication in management.
Chapter 1 discusses how conversation succeeds and fails. Chapter 2 covers working preference, and Chapter 3 deals with the planning of conversation. The book also talks about establishing rapport with operation pacing, and then discusses inquiry techniques. Diagnosing and summarizing, as well as the how-tos of leading people to solutions; proposing a convincing solution; and giving advice and handling criticism, are also covered and discussed.
The text will be of great use to managers who are looking for methods in managing their employees efficiently.
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Table of contents
- Front Cover
- How to Influence Others at Work: Psychoverbal communication for managers
- Copyright Page
- Table of Contents
- Preface
- Chapter 1. Conversations - successes and failures
- Chapter 2. How do you like to work?
- Chapter 3. Plan your conversation with strategic pacing
- Chapter 4. Establish rapport with operational pacing
- Chapter 5. Techniques of enquiry
- Chapter 6. Diagnosis and summarizing
- Chapter 7. How to lead people towards solutions
- Chapter 8. How to propose convincing solutions
- Chapter 9. How to give advice and handle criticism
- References
- The Team Management Index
- Index