Troubleshooting System Center Configuration Manager
eBook - ePub

Troubleshooting System Center Configuration Manager

  1. 248 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Troubleshooting System Center Configuration Manager

Book details
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Table of contents
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About This Book

Troubleshoot all the aspects of your Configuration Manager installation, from basic easy checks to the advanced log files and serious issues

About This Book

  • Learn to troubleshoot Configuration Manager 2012 based versions of Microsoft System Center
  • Understand the usability of tools and find resolutions to all the issues of Configuration Manager
  • A step-by-step practical guide with the necessary screenshots and examples

Who This Book Is For

If you are new to Configuration Manager or have experience with it, and are interested in identifying, diagnosing and resolving the System Center Configuration Manager administration issues then this book is for you.

What You Will Learn

  • Fix your clients and install them correctly
  • Understand how your Configuration Manager hierarchy works
  • Extend your error information
  • Troubleshoot Configuration Manager roles
  • Know your options when faced with problems
  • Prevent future problems occurring

In Detail

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work.

The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.

Style and approach

An easy to follow yet practical guide that will advise you on what tools and information you have available to troubleshoot with, if you can extend that information and what to look for solving the issues.

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Yes, you can access Troubleshooting System Center Configuration Manager by Peter Egerton, Gerry Hampson in PDF and/or ePUB format, as well as other popular books in Computer Science & Operating Systems. We have over one million books available in our catalogue for you to explore.

Information

Year
2016
ISBN
9781782174844
Edition
1

Troubleshooting System Center Configuration Manager


Table of Contents

Troubleshooting System Center Configuration Manager
Credits
About the Authors
About the Reviewers
www.PacktPub.com
eBooks, discount offers, and more
Why subscribe?
Instant updates on new Packt books
Preface
What this book covers
Who this book is for
Conventions
Reader feedback
Customer support
Downloading the color images of this book
Errata
Piracy
Questions
1. The Configuration Manager Troubleshooting Toolkit
Microsoft System Center Configuration Manager Toolkit
Server tools
Client tools
Microsoft System Center 2012 Configuration Manager Support Center
WMI tools
Registry Editor
Group Policy tools
Log file viewer
Error code lists
PowerShell
Network tools
System Center Configuration Manager Management Pack
Community contributions
Summary
2. Configuration Manager Monitoring Workspace and Log Files
The Monitoring workspace
Alerts
System status
Log files
Client log files
Server log files
Summary
3. Troubleshooting Configuration Manager Clients
Client installation
The Configuration Manager client
Hidden files
Trigger client actions
Apple Mac OSX client
Unix and Linux clients
Client log files
Application management
Package delivery
Software Center
General client activity
Extended logging
Common problems
External factors
Windows Management Instrumentation
Background Intelligent Transfer Service
Certificates
Summary
4. Troubleshooting Hierarchies and Site Servers
Hierarchies and Site Servers
Replication
Log files
SQL Server
SQL performance
SQL logs
SQL trace and extended events
The Configuration Manager console
Troubleshooting the console
Debug modes
Active Directory
Schema extension
Attributes
Classes
DNS and DHCP
Certificate services
Discovery
Site boundaries
Summary
5. Troubleshooting Management Points and Distribution Points
How a management point works
Testing our management point
Troubleshooting our management point
Console
HTTP codes
Log files
Management point common issues
Installation
Prerequisites
Ports and firewalls
Certificates
How a distribution point works
Pull distribution points
Cloud distribution points
Preboot Execution Environment
Troubleshooting our distribution point
Console
Content Status
Distribution Point Group Status
Distribution Point Configuration Status
Logs
WMI
PXE
Distribution point common issues
Distribution
Boundary assignment
Content mismatch
BranchCache
Prestaged content
PXE boot failure
Summary
6. Troubleshooting Other Roles
Application Catalog roles
Application Catalog website point
Troubleshooting in the console
Troubleshooting in the log files
Application Catalog web service point
Troubleshooting in the console
Troubleshooting in the log files
Asset Intelligence synchronization point
Troubleshooting in the console
Troubleshooting in the log files
Certificate registration point
Troubleshooting in the console
Troubleshooting in the log files
Endpoint Protection point
Troubleshooting in the console
Troubleshooting in the log files
Antimalware policies
Enrollment and Enrollment proxy point
Troubleshooting in the console
Troubleshooting in the log files
Enrollment profiles
Fallback status point
Troubleshooting in the console
Client deployment success report troubleshooting in the log files
Out of band service point
Troubleshooting in the console
Troubleshooting in the log files
Reporting Services point
Troubleshooting in the console
Troubleshooting in the log files
Service Connection point
Troubleshooting in the console
Troubleshooting in the log files
Software update point
Troubleshooting in the console
Troubleshooting in the log files
State migration point
Troubleshooting in the console
Troubleshooting in the log files
System Health Validator Point
Troubleshooting in the console
Troubleshooting in the log files
Windows Intune connector
Troubleshooting in the console
Troubleshooting in the log files
Summary
7. Troubleshooting Common Tasks
Troubleshooting Application Management
Troubleshooting steps
Healthy Configuration Manager client
Application management – expected behavior
Command line testing
Troubleshoot software update deployment
Troubleshooting steps
Software Updates Cleanup
Troubleshoot Operating System Deployment
Troubleshooting steps
IP Helper/DHCP options
Network Interface Card drivers
Duplicate SMSBIOS GUID
Windows Deployment Services issues
Troubleshoot Mobile Device Management
Troubleshooting steps
User synchronization issues
DirSync
Azure AD Sync
Microsoft Support Request
Troubleshooting Certificates
Distribution Point certificate
Configuration Manager and PKI
Summary
8. Disaster Recovery
Planning for Disaster Recovery
Document your environment
Create Disaster Recovery Plan
Robust backup process
Maintenance task backup
SQL backup
Additional items to be backed up
Content Library
SQL Server Reporting Services (SSRS)
Software updates
VM snapshots
Troubleshooting backup failures
Configuration Manager Site Recovery
Recovery options
Recover a Site Server
Recover a Site Database
Prerequisites
Install Primary Site and restore database from SQL backup
Install Primary Site and restore database from Configuration Manager backup
Recover Primary site from Configuration Manager backup
Recover Secondary Site
Additional items to be restored
Content library
Source files
SQL Server Reporting Services (SSRS)
Software updates
Testing
High Availability
Summary
9. Avoiding Trouble
Get it right at the start
Hierarchy
What is a CAS?
Why do some administrators think that they need a CAS?
So why shouldn't you use a CAS?
SQL server
Local or Remote SQL server?
Drive configuration
Antivirus exclusions
Tips to avoid trouble
Software Inventory
Deployments
Operating System Deplo...

Table of contents

  1. Troubleshooting System Center Configuration Manager