Troubleshooting Microsoft Teams
eBook - ePub

Troubleshooting Microsoft Teams

Enlisting the Right Approach and Tools in Teams for Mapping and Troubleshooting Issues

  1. English
  2. ePUB (mobile friendly)
  3. Only available on web
eBook - ePub

Troubleshooting Microsoft Teams

Enlisting the Right Approach and Tools in Teams for Mapping and Troubleshooting Issues

Book details
Table of contents
Citations

About This Book

Learn and understand Microsoft Teams functionality, potential issues, and the tools available to troubleshoot Teams. This book provides a complete overview of Teams Phone system (PSTN) connectivity, call routing and quality troubleshooting, and best practices to support a Teams environment.
The book begins with an introduction to Microsoft Teams and it provides a troubleshooting terminology. You will understand how to identify and develop a systematic approach for troubleshooting Teams. You will learn Teams Phone (voice) management and how to handle issues related to: Direct Routing connectivity, call routing, emergency calling, and much more. The book covers issues related to Teams client-side and external access along with Teams call quality troubleshooting. You will gain knowledge of real-world issues and use Teams troubleshooting tools such as the: Connectivity Analyzer, call diagnostic tool, SBC Syslog, Call Quality Dashboard, and quality analytics tool. You will gothrough the: Call Quality Dashboard with custom queries, PowerBI connector tool for the Teams Call Quality Dashboard, Teams Phone system Direct Routing Health Dashboard for call quality troubleshooting, and learn how to design PowerBI-based Teams reports.
After reading this book, you will be able toquickly diagnose Teams connectivity and quality problems, and discover the root cause of any Teams issue. This book also is a practical guide you can use to prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740).
What You Will Learn

  • Understand Microsoft Teams service components and their functionality
  • Understand unique approaches and techniques to identify an issue, capture the diagnostic log, and analyze the log
  • Detect poor audio/video calls and troubleshoot underlying problems
  • Troubleshoot and administer Teams Phone system connectivity and call routing issues
  • Use the Call Quality Dashboard, and Analytics, for call quality troubleshooting
  • Understand and design a custom call report based on PowerBI report templates
  • Prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740)

Who This Book Is For

Microsoft Teams administrators, support engineers, helpdesk engineers, telecom admins, and network engineers

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Yes, you can access Troubleshooting Microsoft Teams by Balu N Ilag,Arun M Sabale in PDF and/or ePUB format, as well as other popular books in Computer Science & Microsoft Programming. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Apress
Year
2022
ISBN
9781484286227
Topic
Computer Science
Subtopic
Microsoft Programming
Index
Computer Science

Table of contents

  1. Cover
  2. Front Matter
  3. 1. Microsoft Teams (Troubleshooting) Introduction
  4. 2. Microsoft Teams Overview
  5. 3. Microsoft Teams Phone (Voice) Configuration and Management
  6. 4. Microsoft Teams Client-Side Troubleshooting
  7. 5. Troubleshooting Microsoft Teams Call Quality Issues
  8. 6. Troubleshoot Microsoft Teams Phone System (Calling Plan and Direct Routing) Issues
  9. 7. Real-World Troubleshooting
  10. 8. Teams Call Quality Dashboard for Call Quality Troubleshooting
  11. Back Matter