ABSTRACT
Purpose: This study examines whether changes in environmental and funding uncertainty during the first three years after the outbreak of the global financial crisis (which we presume to have increased significantly) are associated with changes in cost system design and intensity of use.
Design/methodology/approach: A dataset of survey responses from 56 Dutch municipalities is used for the empirical analyses. In the questionnaire, a senior-level financial manager reflected on the changes that he or she had perceived during the three years prior to the study (which was conducted at the end of 2010).
Findings: The results show that during these years, on average, environmental and funding uncertainty have indeed significantly increased, whereas cost system design and intensity of use have shown little change. The results further indicate that change in environmental uncertainty is positively related to changes in cost system complexity and cost system inclusiveness for activities and/or programs, whereas change in funding uncertainty is positively related to change in cost system intensity of use for product costing purposes. Also, change in cost system complexity is positively related to changes in cost system intensity of use for both operational control and product costing purposes.
Originality/value: Whereas previous large-scale research tends to focus on how the level of cost system design and/or intensity of use characteristics is related to the level of contextual factors, this study focuses on how changes in cost system design and intensity of use characteristics are related to changes in contextual factors. Also distinctive is that this study focuses on local government organizations experiencing a fiscal crisis.
INTRODUCTION
To date, our knowledge about the design and use of cost systems in public sector organizations operating in ânormalâ circumstances is limited (e.g., Geiger & Ittner, 1996), and we know even less about this (and many other accounting) topic(s) in times of crisis (Bracci, Humphrey, Moll, & Steccolini, 2015). To extend this knowledge, this study focuses on changes in the design and use of cost systems in Dutch local government, which are the core part of their administrative systems that provide financial information to the municipal managers and decision makers, during the first three years after the outbreak of the global financial crisis. It follows the contingency-based literature on management accounting and control systems (MACSs), in assuming that in order to be effective, an organizationâs MACSs have to be aligned with the nature of its internal and external environment. Here we focus in particular on changes in the level of environmental and funding uncertainty because we expect these two factors to be (most) highly affected by the current fiscal crisis that has resulted from the recent global financial and economic crisis (Kickert, 2012; Janke, Mahlendorf, & Weber, 2014), and because contingency-based research, on which we strongly build when developing our hypotheses, has shown that the level of uncertainty that an organization is (perceived to be) confronted with has a large impact on the design and use of MACSs (Chenhall, 2003; Otley, 2016).1 We explicitly focus on both environmental and funding uncertainty, given that, whereas these two types of uncertainty are typically closely related in private sector organizations, this is mostly not (or at least not as much) the case in public sector organizations. In general, contingency-based research suggests that when environmental and funding uncertainty increase, organizations use more sophisticated cost systems and make more intensive use of cost information for managerial decision-making purposes (e.g., Khandwalla, 1972; Gordon & Miller, 1976; Al-Omiri & Drury, 2007). These relationships have mostly been studied and found in studies of private sector organizations operating in ânormalâ circumstances, however, and may not (fully) apply to public sector organizations and/or times of crisis.
This study thus aims to examine whether changes in environmental and funding uncertainty during the first three years after the outbreak of the global financial crisis are associated with changes in how cost systems are designed, and in how intensively these systems are used for different purposes. Our overall objective is to examine how different types of uncertainty, cost system design, and cost system intensity of use evolve and co-evolve over time, in particular among local government organizations experiencing a fiscal crisis. A dataset of survey responses from 56 Dutch municipalities is used for the empirical analyses. We believe that Dutch local government provides an ideal setting for our study because changes in financial reporting regulations in 2003 have provided more autonomy for Dutch municipalities to design their cost system. Due to this change in autonomy, we are able to assess whether simultaneous changes in cost system design and intensity of use have occurred as a response to (presumably significantly) increased levels of environmental and funding uncertainty during the crisis in a substantial number of organizations. Also, the fact that these organizations share many similarities (e.g., in terms of task characteristics and technology; cf., Johansson & Siverbo, 2014) provides some natural control against omitted variable bias. We follow the approach of Baines and Langfield-Smith (2003) by asking our respondents to reflect on the changes they had perceived during the three years prior to the study (which was conducted at the end of 2010).2 We focus on a three-year time frame because it seems reasonable for the relationships that we focus on and the fact that we have no strong a priori theory or empirical support to predict another particular time frame. Underlying the study is a research model that basically assumes that changes in cost system design are related to changes in the context in which the cost system is being used, and that both are related to changes in how intensively the cost system is used within that context.
This study aims to contribute to the literature on the design and effectiveness of cost systems in at least two ways. First, whereas previous large-scale research tends to focus on how the level of cost system design and/or intensity of use characteristics is related to the level of contextual factors, our study focuses on how changes in cost system design and intensity of use characteristics are related to changes in contextual factors. We examine both the extent to which there have been, as well as associations among, changes in the design and intensity of use of cost systems, and in the context in which these systems are being used. Moreover, different from related studies, which have mainly focused on rather broad conceptualizations of management accounting change, such as the number of changes (e.g., Libby & Waterhouse, 1996) and/or how these changes can best be classified (e.g., Sulaiman & Mitchell, 2005), our study focuses on changes in specific cost system design and intensity of use characteristics. Second, whereas previous large-scale research in this area tends to focus on private sector organizations operating in ânormalâ circumstances, our study focuses on local government organizations experiencing a fiscal crisis. As such, our study is conducted in a different setting and during a special time period and provides new insights into how the design and intensity of use of cost systems of governmental organizations change in response to changes in environmental and funding uncertainty. Although some of the relationships examined in this study have been studied before, only a few prior studies have done so in public sector organizations, and none has done so in terms of changes and/or in times of crisis.
The remainder of this chapter is structured as follows. Section 2 discusses background and hypothesis development. Section 3 describes the research methods. Section 4 presents and discusses the results. Finally, Section 5 summarizes and concludes the study.