Change Management for Information Services
eBook - PDF

Change Management for Information Services

  1. 221 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Change Management for Information Services

Book details
Table of contents
Citations

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Yes, you can access Change Management for Information Services by Sharon Penfold in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Library & Information Science. We have over one million books available in our catalogue for you to explore.

Information

Publisher
De Gruyter Saur
Year
2013
ISBN
9783110968361
Edition
1
Topic
Languages & Linguistics
Subtopic
Library & Information Science
Index
Languages & Linguistics

Table of contents

  1. The Author
  2. Introduction to the series (Guy St. Clair; Series Editor)
  3. List of figures
  4. Introduction
  5. Chapter 1 Status report: the information profession
  6. State of the art
  7. Professional issues
  8. Technology
  9. Chapter 2 Status report: the Information Age
  10. The Information Age
  11. Information overload
  12. Organizational issues in the Information Age
  13. Chapter 3 Status report: knowledge management
  14. History
  15. Definition
  16. Methods and approaches
  17. Dangers
  18. Implications for information services
  19. Pack leaders
  20. Change
  21. Chapter 4 Status report: summary
  22. SWOT strengths, weaknesses, opportunities, threats
  23. PEST political, economic, social, technological
  24. Chapter 5 Implications for the information profession
  25. Impact
  26. Opportunities
  27. Skills and abilities
  28. Education and learning
  29. Change
  30. Summary
  31. Chapter 6 Change management theory
  32. Relevance
  33. The context of change management
  34. Implications
  35. Conditions for success
  36. Process
  37. Resistance
  38. Frameworks and approaches
  39. Chapter 7 Managing change: information services framework
  40. Context
  41. Aim
  42. Changing organizational culture
  43. Changing attitudes
  44. Skills audit
  45. The framework overview
  46. The framework toolkit
  47. Chapter 8 Where next?
  48. Chapter 9 Real-world examples
  49. SmithKline Beecham Pharmaceuticals
  50. Hewlett Packard Laboratories
  51. Washington State University at Vancouver
  52. Pennsylvania State University
  53. Published case studies synopses
  54. Appendix A SLA Competencies - Extract from the full report
  55. Appendix B Recommended reading
  56. Appendix C References and bibliography
  57. Index