PART I
THE IMPACT OF POLITICAL STYLES
Chapter 1
Avoid Political Blind Spots
Navigating Smooth and Rough Political Waters
This book is a guide for ânavigating the aggravating.â Just as ancient mariners used the North Star as a directional marker as they sailed, you hopefully have personal North Star goals that motivate you and keep you on course as you journey through political waters:
- Influence on the Job . You want to sell your ideas and receive credit and recognitionâfor yourself and your team.
- Business Impact. Of course, you know youâre not paid for ideas, donât you? Youâre paid for ideas that are implemented and succeedâachieving organizational impact. We all seek the fulfillment of seeing our ideas and results make a positive difference for our company.
- Career Growth . Itâs also honorable to want career advancement, promotions, financial reward, and prestige, as long as you donât sell your soul getting them.
The guilt-free good news is that your personal North Star goals also support your companyâs North Star goals. Your organization needs your good ideas to see the light of day, hopes you can enhance company performance, and wants you to remain a fully engaged part of its future leadership bench strength. It would be counterproductive to your company to allow destructive politics to lead to attrition.
Yet every day, politics can buffet you about. Unless a Star Trek captain has beamed you up to a utopian planet, you probably experience these political dangers:
- Stormy, Changing Weather. This symbolizes the constantly shifting winds of changeâcompany turbulence, reorganizations, downsizing, new bosses, being a new boss, new initiatives and about-face top management agendasâall demanding careful navigation through precarious political waters. You need to predict the weather and rechart your course.
- Lightning Bolts. Political jolts include competing agendas, priorities, policies, and programs that strike down your ideas. Besides protecting your ideas, you also pray you wonât also be hit by the lightning. You need to protect yourself from political surprises.
- Icebergs. You can hit unforeseen obstacles, such as frozen perceptions about you or your function. You have a corporate reputationâgood or bad âcorporate buzz.â People sometimes imprison you in a perception based upon a past incident and refuse to update their image even though youâve changed. Weâll scan the political horizon for these obsolete or accurate icebergs so you can melt them, reshape them, or steer around them.
- Sharks. Yes, Jaws isnât just a scary Steven Spielberg movie. There are predatory people with self-serving agendas. Some take credit for ideas, block good ideas, or sabotage you for personal gain.
- This seamy side of company life happens, especially in times of fear, economic threat, rampant competition, or the corporate musical chairs of changing jobs.
Political Tip-Offs from Derailed Executives
Executive coaching is sweeping corporate America, but letâs be crystal clear about two different emphases within this movement. In progressive companies that prize professional development, coaching is a perkâan exciting adventure to help talented, high-potential people grow and advance. In physical health, you donât have to be sick to get even healthier. Likewise, you donât have to be in trouble to receive developmental executive coaching.
Other executive coaching is required for âfix-itâ or even âfix it or elseâ scenarios. Weâve worked with many executives whoâd hit a ceiling or were on the way out, and our coaching services were the last resort. For years, career-stalled clients were overly politicalâabrasive managers turning people off through alienating, abusive treatment as they clawed their way to the top. Their lack of people skills and disrespectful behavior were now too visible to be ignored.
Now, weâre increasingly asked to help under political people who treat others with care and respect, but whose careers are endangered due to little organizational impact. These intelligent, technically capable, company-loyal, high-integrity individuals risk being derailed from their career paths. Some are clueless about politics or refuse to enter the political arena, throwing the baby out with the bathwater. NaĂŻve about politics, they lack the organizational savvy and influence to survive in todayâs fast-paced, high-pressure, downsizing organizations.
The things people say in executive coaching are clues that they have underestimated the role of politics or misread the political climate. How many of the following signals have you experienced, heard about, or seen? The goal of identifying these political tip-offs is to remove any political blinders so that you embrace politics as a fact of organizational life, and to run a reality check.
âIâm Being Underestimated.â People bump up against a narrow view of their expertise, talents, potential, or value. They feel pigeonholed or in dead-end positions instead of valued for their broader, strategic strengths. âI just feel like they donât get it. They view me in a very marginalized box instead of treating me like a valued business partner,â said one manager. Often, technical or staff people feel like company gofers instead of respected consultants.
âI Got Passed Over.â These people are overlooked for promotionsâagain and again. Their careers plateau or they hit the glass ceiling that many women executives find in male-dominated cultures. Thereâs a corporate jockeying for position and someone else less qualified gets the job nod. The individuals in coaching canât figure out for themselves the hidden success factors. Maybe itâs competence. âSometimes a cigar is just a cigar,â as Freud observed, but other times itâs not. Sometimes political factors are at work, factors youâve ignored until now.
âI Was a Victim of Downsizing.â Some people sigh, âI wish I had a job to complain about!â They are shocked victims of a merger, reorganization, downsizing, or cost cutting. Why is it that when the corporate dust settles, some people always seem to land on their feet while others get a severance package? We know a president of a large beverage conglomerate who lost his job a week after receiving the second-highest performance review in company history! Every time someone is let go, itâs not necessarily because of political dynamics, but often that plays a critical role in the âWhy me?â career speed bump.
âIâm Not Sure of the Scorecard.â Sure, there are written criteria for evaluation and clear job objectives. But often people report a gnawing sense of not being tapped into what really matters, a vague uneasiness that theyâre walking on thin ice. People work hard, so this trial-and-error guessing game about the true success equation is unsettling. The company talks about fairness and meritocracyâit doesnât matter what you look like or whom you know. But some clients helplessly complain, âBull! The reasons people win and lose are more subjective and I canât figure them out.â When managers move higher in their organizations, the scorecard measurement criteria change, just as when a minor league baseball player is called up to the majors. When rising stars are promoted, theyâre often sobered to learn theyâve entered a new ball game where the unwritten, unspoken rules may be unclear.
âIâm Not Getting Credit.â These people initiated or contributed to a project, but arenât recognized for their efforts or results. Their ideas were successful, but at the end of the day, someone else gets more credit. At an awards ceremony or meeting, others get the kudos and the limelight. Despite being central to achieving targets or forging innovation, they miss out on the rewards.
âIâm Not Able to Sell My Ideas.â Often, the person wistfully moans he couldnât get his idea off the ground in the first place. He has ideas that will benefit the company, but is thwarted. He isnât sought out for advice or input, and people donât answer his calls. Sometimes itâs a clear âNo,â but other times the rejection is dragged out through a year of withheld resources. Then at performance review time, heâs asked, âSo, Jerry, what have you accomplished this year?â
âIâve Hurt My Career by Speaking Out.â There may not be a manager who doesnât say something like âI want you to know that I encourage healthy conflict. If Iâm full of beans on something, donât pull your punch.â Phrases like Challenge Conventional Wisdom may be printed on laminated posters, but thereâs a danger in blindly accepting these proclamations as gospel.
The punitive reaction may leak out subtlyâawkward silences at a meeting as others watch in hushed amazement, a conveniently forgotten invitation to a key strategic meeting, or an appraisal rating thatâs lower than anticipated. Other times, the retribution explodes in glaring waysâthe person is ostracized or fired on trumped-up claims of cost constraints. Are we advising you to dummy up and become a corporate Stepford wifeâa conforming, compliant, silent zombie? No, but we are suggesting you learn political judgment to avoid these pitfalls.
âIâm Not a Part of Key Networks.â These people feel like outsiders without advocates. Do you realize that most of the time when people talk about your career, you are not in the room? We call these unofficial interactions that impact your advancement âimpromptu career discussions.â Someone makes an offhand comment about you like âWill lacks fire in the belly.â âDanielle is really not a team player.â âJamal doesnât have a sense of urgency.â âHankâs kind of an empire builder, donât you think?â âDonnaâs OK, but she lacks intensity. Anyway, what were we talking about?â
Thatâs how quickly career decisions are made about you when youâre not around! The off-the-cuff trash talker is often astute enough to use subjective, inferential descriptors that are clear as fog. These labels canât be proven or argued, but they have a way of following you around. We need someone to say, âThat really isnât how he is,â or, âYou have the wrong version of the story,â or, âThat was three years ago and heâs changed a lot.â We need a network of allies to let us in on the dirt and to look out for us in informal ways, so weâre not at a disadvantage during these impromptu career discussions.
âI Was Sabotaged and I Didnât See It Coming.â When this happens, you never forget it. Itâs like a kick in the stomach. Someone goes after youâoften behind your back. This politics tip-off is so distasteful yet critical that it deserves a second look under a magnifying glass.
The Many Faces of Sabotage
In Oliver Stoneâs chilling Wall Street, Gordon Gekko (fashioned after real-life financier Ivan Boesky) shamelessly announces, âGreed⌠is good. Greed is right. Greed works.â Many families get along fine until somebody dies. The Journal of Social Psychology reports that 45 percent of middle-class families argue about the estate. If brothers and sisters bring in the lawyers over $50,000, imagine what relative strangers may do when millions are at stake in stock options, golden parachutes, and fat salaries. Now mix greed with the drug of power and sprinkle in a dash of financial fears, and you have a recipe for political sabotage. There are many faces of sabotageâmany types of political lightning that can strike in organizations. The more that corporate leaders allow such behavior, the more toxic the political climate becomes and the greater the erosion of the bottom line.
Behind-the-Scenes Sabotage
Someone indirectly hurts you behind closed doors, often so deftly that youâre not even aware itâs happening.
Gossip, Rumors, and Bad-Mouthing. Predators secretly spread gossip or trash-talk about you, your results, or your actions. If youâre in the way of their ambition, they label you âcluelessâ or ânot fitting the company mold.â Too clever to go after you on competence, they use an ambiguous label. If confronted, they claim their words were misinterpreted or taken out of context. Any empty apology is too late because the damage has been done.
Planting Seeds of Doubt. Behind closed doors they subtly block you from receiving a key high-visibility assignmentâthrough a raised eyebrow, a discouraging word whispered in someoneâs ear, or innocently asking, âWouldnât Helen be better qualified?â This is always done under the guise of doing whatâs best for the organization.
Marginalizing. This is a comment that limits you, such as âBarry is such a good sal...