Chapter One
Everybody Knows You Need to Network
Virtually all experts agree that networking is an essential part of job hunting, but there is much less agreement on the most effective way to do it.
Thereâs no doubt that networking can help you conduct a better job search and find a better jobâif you can find comfortable and effective ways to network. It looks to me like a lot of job hunters are not entirely comfortable with networking or not sure about the most effective ways to do it. Which is why I decided to write this book.
My name is Orville Pierson, and my job is helping people find jobs. I have spent most of my life doing that. I have worked privately with hundreds of individuals from the day they decided to find a new job until the day they accepted one. I have provided coaching and consulting for all kinds of people, ranging from recent college grads to senior executives. I have also worked with hundreds of people in groups, creating and teaching job hunting classes.
Throughout my career, nothing has made me happier at work than seeing people do effective job hunting and find great new jobs.
Since 1977, I have worked for five different career services firms. I am now a member of the U.S. corporate headquarters staff of Lee Hecht Harrison (LHH), a global consulting company with 240 offices around the world. We do executive coaching and leadership consulting, career management work with people who are employed, and career transition work with people who have lost their jobs in large downsizings.
That last one, career transition work, is also called outplacement. In case youâre not familiar with it, hereâs how it works. When an employee of a large organization is let go in a downsizing, the organization often gives them severance pay and assistance in finding new employment. LHH provides that assistance. Itâs paid for by the organization, not the individual. Which is a good thing, because the services can cost thousands of dollars per person.
I have been with Lee Hecht Harrison since 1992, and through the years we have helped up to 100,000 people a year find new jobs in the United States alone. That work is done by career consultants in our nationwide network of offices. I lead an LHH design team that creates the programs, processes, books, Websites, and other tools used by our clients in career transition. I also train career coaches and write guidebooks for them.
In 1991, I developed a new process called Job Search Work Teams that has proven very useful to LHHâs clients and is now being used in non-profits as well. I also designed a new way of teaching people how to find jobsâLHH calls it the AIM processâreplacing an outdated 50-year-old curriculum that is still used by many in the career transition field.
My title is Senior Vice President, Corporate Director of Program Design, and Service Delivery. Journalists have sometimes called me an LHH âexecutive.â Thatâs not really correct, because I donât execute or manage much of anything. I design, counsel, advise, consult, write, and teach. And I love doing it.
With LHH and other career services firms, I have authored or co-authored dozens of books on job hunting for use by their private clients. Networking has been a central part of many of these books. But the book you are holding is only the second book I have written that is available to the general public. And itâs the first time Iâve written an entire book on networkingâincluding everything, all in one place.
THE ADVANTAGES OF NETWORKING IN JOB SEARCH
Itâs clear to me that networking has great value in job search. Iâve heard that repeatedly from experienced LHH career consultants. And Iâve seen it myself hundreds of times. There are a couple of classic academic studies that demonstrate that the majority of job hunters find jobs by networking. I once also saw a report that said that people who find their jobs through networking are more likely to like their job and stay in it longer than people who find jobs using other methods.
But most of us in job search assistance donât need a study to tell us that kind of thing. It seems obvious, because people who network have more and better information than those who donât. So they have more choices and make better decisions.
Along the way to enabling people to find great jobs, networking has other benefits. It helps people collect the information they need to decide what kind of work they want to do. In the same way, it helps them decide where they want to do that workâin what units, departments, or areas, and for what kinds of employers.
It also helps them gather information on potential employers, so they can choose the particular employers best suited for them. It helps them survey whatâs going on in their profession and industry and what the âgoing ratesâ of compensation are, so they can better negotiate salary. And itâs the single most common way that people meet the Decision Makers who offer them jobs.
All of this was true when I started in this field in 1977, and it is still true today. The Internet makes it easier to be more effective in networking, but it has not replaced networking. Even if youâre part of that lucky minority that finds jobs through ads, postings, or head-hunters, information you gather through networking will help you make better decisionsâand increase your chances of landing a really great job.
When the economy is good, networking is important. In tough times or tough job markets, networking is essential.
THE BEST WAY TO TEACH JOB SEARCH NETWORKING
Early in my career, I had problems teaching the networking part of job-hunting programs. I taught people how to do networking, but they didnât do it. So I taught it again, more carefully and more thoroughly. But they still didnât do it.
I didnât have that problem teaching resume writing, interviewing, salary negotiations, career direction, or any other part of the job-hunting curriculum. In other subjects, I provided the teaching and coaching, and my clients quickly performed very well. But in networking, they just didnât do what I wished they would. Their efforts were not very effective.
After a while, I realized that there were three reasons why my clients didnât behave as I hoped they would in their networking. First, they didnât believe that networking would workâor didnât believe it was a necessary part of effective search. Second, they had misconceptions about networking that I had failed to address. And third, they just plain werenât comfortable doing some of the things suggested by the books I was then using.
Through the years, I improved my teachingâand the books. When I began designing programs to teach networking, I went further. I looked for networking approaches people were more comfortable with. I went beyond the job-search books to study how networking is used in other parts of life. I used what I learned to make the process more understandable and more comfortable for job hunters.
Networking also became much better known. More and more people have heard of networking and know that itâs important in job hunting. At the same time, the misconceptions have increased. Thereâs more misguided advice on networking. More and more people do networking poorly. More and more, people on the receiving end of badly done networking calls are offended.
NETWORKING IN SALES VS. NETWORKING IN JOB SEARCH
When I began thinking about writing this book, I read a number of the most popular books on networking. Most were about succeeding in sales and business, but many also suggested that the same methods could be used in job hunting. I found a great deal of advice that might be useful in sales, but is not useful in job hunting. I also found a great deal of advice I completely disagreed with.
The popular general networking books are often directed to people who want to become master networkers so they can increase their power and influence and make more money in business. Iâm sure that some of the advice given will help people do that. But I think thatâs completely different from networking to find a job.
And I think that much of what theyâre talking aboutâwhile it might be very effective in salesâis not actually networking at all.
All of those things led me to write this book especially for people who want to use networking in job hunting. If you also want to build a huge and powerful network, thatâs okay with me. (If youâre unemployed, however, I do think it might be smart to find a job first.) But this book is about finding comfortable, honest, and effective ways to use the network you already have to find a great new job.
Youâll find that some of what I have to say is plain old common sense, applied to job hunting. But I hope youâll also see how a well-planned, systematic approach helps in networking, just as it does in everything you do.
NETWORKING IN A SYSTEMATIC JOB SEARCH
I have long seen job hunting as a work project that needs to be planned and managed like any other work project.
In the job search project, your plan starts with a clear statement of what kind of work you want and a list of employers youâll pursue. And of course, it includes planning what youâll say to those particular employersâon your resume and elsewhere.
An effective job-hunting plan nearly always includes the use of networking. And of course, the networking will be more effective if you plan it than if you just muddle through. In the next chapter, Iâll outline a systematic approach to job-search networking that I formulated from watching the most (and least) effective networkers. In following chapters, Iâll explain it all in detail and even suggest what you might say at key points in the process.
This A-to-Z coverage of networking in job search may be more than you need. You may find a job before you do half of it. You may need only a few of the things that I have included in order to find a great new job. But I thought it would be best to give you the whole thing, just in case you needed it.
Of course, you donât need to learn every bit of it. Or even agree with all of it. Please just take the parts that will help you, then put the book down and get your job search moving.
As I explain things throughout the book,
Iâll Put All the Important Points in a Large Font, Like ThisâŚ
âŚso you can easily scan the main topics, skim any material youâre familiar with, and find what you want if you come back to review it later in your job hunt.
One more thing: Before we move to Chapter Two and get started, I want to tell you about Ben and Jessie and the role they play in this book.
BEN AND JESSICA WILLIAMS
A couple of years ago, my neighbor Jessica Williams was job hunting. She and her husband Ben read a draft of my first book, The Unwritten Rules of the Highly Effective Job Search. The three of us discussed it, chapter by chapter.
Jessie used that book in her job search. I was her job hunting coach. She also networked with my wife, Judy. In the end, Jessie not only found a great new job, she also made a plan for the job after that and for her future career.
After Jessie got back to work, three other things happened. Judy and I became friends with Ben and Jessie. The two of them started using the Job Search Work Teams from my first book in their church jobs program. And things started to go south at Benâs employer.
Benâs company lost money for six months in a row, something that had never happened before. The companyâs Chief Executive Officer was fired. Ben quickly discovered that the new CEO had turned around three previous companies that were losing money. All three of these business successes included unhappy events for employeesâmajor downsizings. In one case, 8,000 people were let go on the same day.
I figured I might be his career coach before long. I often do that for friends and relatives who are job hunting.
So, I wasnât surprised when Ben stopped by to discuss it with me. The first discussion led to more, and we brought in some other people, including Rachel, a friend of Jessieâs who is a great networker.
I recorded those discussions in my authorâs journal. With the permission of all participants, I have included parts of those discussions in this book to provide some additional points of view. Theyâre at the end of each chapter, and the first one begins on the next page.
ORVILLEâS JOURNAL
Benâs Job Goes Somewhere Else
âThey sent my job to Canada,â Ben said as he walked into my office. I had heard ...