Road Map for the National Single Window in Maldives

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• Publisher: Asian Development Bank
• Year: 2018
• ISBN:
  9789292613150
• Topic: Business
• Subtopic: Business General
• Index: Business

This publication outlines key steps to launching the national single window platform in Maldives. The Asian Development Bank, as part of the South Asia Subregional Economic Cooperation program, is helping Maldives implement a national single window environment for international trade, which will facilitate communication between the public and private sectors, and improve ease of doing business. Maldives is a geographically dispersed island nation with a blue economy. Establishing seamless communication between cross-border regulatory agencies, traders, and government ministries can reduce the time and cost of importing and exporting goods, and strengthen the business environment.

APPENDIX 1
STATUS OF INFORMATION AND COMMUNICATION TECHNOLOGY DEVELOPMENTS IN MALDIVES

Table A1.1: Status of Information and Communication Technology Developments in Maldives

Agency	Recent Developments in Information and Communication Technology
Maldives Customs Service (MCS)	• MCS is currently using the “e-Customs Portal,” which interfaces with ASYCUDA ++. • e-Customs Portal enables online submission of sea cargo manifest, as well as submission of customs declarations and supporting documents. • Portable tablets facilitate examination of goods by allowing multiple officers to record verification results. • MCS also operates a system to control stock management and the receipt and delivery of bonded warehouse goods. • The system integrates with the e-Customs Portal and ASYCUDA ++, but it involves some manual processing.
Ministry of Fisheries and Agriculture (MOFA)	• The fisheries department of MOFA is testing software that will facilitate the issuance of catch certificates. • The system will be of significant assistance to exporters since the catch certificate for export of large consignments, such as canned tuna, currently takes several weeks. • The agriculture department of MOFA is not yet computerized and requires support to develop an administrative system that will assist in processing trader applications.
Ministry of Economic Development (MED)	• The MED has developed a comprehensive software application to support its administrative processes, and is making the services available online, pending clearance of security features.
Ministry of Defence and National Security (MDNS)	• MDNS has initiated development of a system for processing applications. The system will be linked to MFDA, fisheries department and the Ministry of Environment and Energy since these agencies may be involved for approval of some of the applications. MDNS requires five additional personal computers to provide adequate access for internal users.
Maldives Food and Drug Authority (MFDA)	• MFDA has developed a system to administer its drug database and to process applications. • The system is for internal use and does not provide online access to traders. • The food department at MFDA requires support for developing an administrative system as well as computer equipment.
Maldives Airport Company Limited (MACL)	• MACL has identified two potential suppliers to provide a comprehensive system that will assist in administering and managing operations. • Although MACL has the necessary financial resources to acquire the system, there have been repeated delays in selecting and procuring the system.
Maldives Ports Limited (MPL)	• MPL previously used the “iPort” system to manage operations. • iPort is a ready-made system and required frequent modifications. Due to frequent supplier delays in providing assistance, MPL currently uses a software developed in-house by a team of five staff. • Importers, customs brokers, ship agents, and freight forwarders have consistently voiced concern regarding the need to improve the level of service at Malé Harbor. • The delays are viewed to arise from multiple sources: shortage of equipment, space constraints, operational procedures, and the ...

Table of contents

• Front Cover
• Title Page
• Copyright Page
• Contents
• Tables, Figures, and Boxes
• Foreword
• Message
• Acknowledgments
• Abbreviations
• Introduction
• Overview of the National Single Window Road Map
• Vision and Objectives
• Implementation Plan
• Governance Structure
• Business Process Redesign
• Data Harmonization
• Service Level Agreements
• Application Architecture
• Legal Framework
• Selecting the Business and Operating Models
• Procurement Specifications for the National Single Window
• First Steps on the Road Map: Supporting the National Single Window with Human Resource Development
• References
• Appendixes
• Footnotes
• Back Cover