Summary: Amaze Every Customer Every Time
eBook - ePub

Summary: Amaze Every Customer Every Time

Review and Analysis of Hyken's Book

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Summary: Amaze Every Customer Every Time

Review and Analysis of Hyken's Book

Book details
Table of contents
Citations

About This Book

The must-read summary of Shep Hyken's book: `Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet`.

This complete summary of the ideas from Shep Hyken's book `Amaze Every Customer Every Time` shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.

Added-value of this summary:
ā€¢ Save time
ā€¢ Understand key concepts
ā€¢ Expand your knowledge

To learn more, read `Amaze Every Customer Every Time` and discover the key to leaving customers amazed after every interaction.

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Yes, you can access Summary: Amaze Every Customer Every Time by BusinessNews Publishing in PDF and/or ePUB format, as well as other popular books in Betriebswirtschaft & Kundenbeziehungen. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Must Read Summaries
Year
2016
ISBN
9782511025055
Topic
Betriebswirtschaft
Subtopic
Kundenbeziehungen

Table of contents

  1. Title page
  2. Book Presentation
  3. Summary of Amaze Every Customer Every Time (Shep Hyken)
  4. About the Summary Publisher
  5. Copyright