Operations Management in the Travel Industry
  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub
Book details
Table of contents
Citations

About This Book

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

Frequently asked questions

Simply head over to the account section in settings and click on “Cancel Subscription” - it’s as simple as that. After you cancel, your membership will stay active for the remainder of the time you’ve paid for. Learn more here.
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
Both plans give you full access to the library and all of Perlego’s features. The only differences are the price and subscription period: With the annual plan you’ll save around 30% compared to 12 months on the monthly plan.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes, you can access Operations Management in the Travel Industry by Peter Robinson, Paul Fallon, Harry Cameron, John C Crotts, Peter Robinson, Paul Fallon, Harry Cameron, John C Crotts in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over one million books available in our catalogue for you to explore.

Information

Year
2016
ISBN
9781789244779
Edition
2

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. Preface
  7. Editors
  8. Contributors
  9. Introduction: Travel and Operations Management
  10. 1 Logistics and Supply Chain Management in Travel Operations
  11. 2 Business Planning and Strategy
  12. 3 Business Operations 
Management
  13. 4 Marketing
  14. 5 Managing People at Work: 
 The Travel Industry
  15. 6 Servicescapes and the Service Encounter
  16. 7 Finance and Funding in the Travel Sector
  17. 8 Sustainability and Corporate Social Responsibility for Travel Management
  18. 9 Travel, Society and Culture
  19. 10 Crisis Management and the Future of the Travel Industry
  20. 11 Career Development Skills 
and Strategies in the Travel Industry
  21. Index
  22. Back Cover