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Managing Customer Relationships Using Customer Care Techniques_cover
Managing Customer Relationships Using Customer Care TechniquesAnna Brzozowska, Stanis?aw Brzezi?ski, Arnold Pabian, Barbara Pabian, Stanis?aw Brzezi?ski, Stanis?aw Brzezi?ski
2024
Managing Customer Relationships Using Customer Care Techniques_cover
Managing Customer Relationships Using Customer Care Techniques
Anna Brzozowska, Stanis?aw Brzezi?ski, Arnold Pabian, Barbara Pabian, Stanis?aw Brzezi?ski, Stanis?aw Brzezi?ski
2024
Digital Customer Success_cover
Digital Customer SuccessNick Mehta, Kellie Capote
2024
Digital Customer Success_cover
Digital Customer Success
Nick Mehta, Kellie Capote
2024
Customer Service Delivery in Africa_cover
Customer Service Delivery in AfricaRobert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame
2024
Customer Service Delivery in Africa_cover
Customer Service Delivery in Africa
Robert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame
2024
Legendeering_cover
LegendeeringTom Langan
2024
Legendeering_cover
Legendeering
Tom Langan
2024
Think Human_cover
Think HumanOlivier Duha
2024
Think Human_cover
Think Human
Olivier Duha
2024
deComplify_cover
deComplifyGary S. Michel
2024
deComplify_cover
deComplify
Gary S. Michel
2024
From Entrance To Exit_cover
From Entrance To ExitValerie Russell
2023
From Entrance To Exit_cover
From Entrance To Exit
Valerie Russell
2023
The Ultimate Customer Experience_cover
The Ultimate Customer ExperienceScott McKain
2023
The Ultimate Customer Experience_cover
The Ultimate Customer Experience
Scott McKain
2023
Marketing of Consumer Financial Products_cover
Marketing of Consumer Financial ProductsRitu Srivastava
2023
Marketing of Consumer Financial Products_cover
Marketing of Consumer Financial Products
Ritu Srivastava
2023
Reimagine Customer Success_cover
Reimagine Customer SuccessSasi Yajamanyam
2021
Reimagine Customer Success_cover
Reimagine Customer Success
Sasi Yajamanyam
2021
Digital Customer Experience Engineering_cover
Digital Customer Experience EngineeringLars Wiedenhoefer
2021
Digital Customer Experience Engineering_cover
Digital Customer Experience Engineering
Lars Wiedenhoefer
2021
Customer Service in Business: Keeping your customers close and loyal_cover
Customer Service in Business: Keeping your customers close and loyalJonah C. Pardillo
2020
Customer Service in Business: Keeping your customers close and loyal_cover
Customer Service in Business: Keeping your customers close and loyal
Jonah C. Pardillo
2020
Undaunted_cover
UndauntedKara Goldin
2020
Undaunted_cover
Undaunted
Kara Goldin
2020
Designing and Delivering Superior Customer Value_cover
Designing and Delivering Superior Customer ValueArt Weinstein, William C. Johnson
2020
Designing and Delivering Superior Customer Value_cover
Designing and Delivering Superior Customer Value
Art Weinstein, William C. Johnson
2020
Delivering Fantastic Customer Experience_cover
Delivering Fantastic Customer ExperienceDaniel Lafrenière
2019
Delivering Fantastic Customer Experience_cover
Delivering Fantastic Customer Experience
Daniel Lafrenière
2019
The Customer Success Pioneer_cover
The Customer Success PioneerKellie Lucas
2019
The Customer Success Pioneer_cover
The Customer Success Pioneer
Kellie Lucas
2019
Crisis Communication_cover
Crisis CommunicationAudra Diers-Lawson
2019
Crisis Communication_cover
Crisis Communication
Audra Diers-Lawson
2019
Rockstar Service. Rockstar Profits._cover
Rockstar Service. Rockstar Profits.David Brownlee
2019
Rockstar Service. Rockstar Profits._cover
Rockstar Service. Rockstar Profits.
David Brownlee
2019
Winning Her Business_cover
Winning Her BusinessBridget Brennan
2019
Winning Her Business_cover
Winning Her Business
Bridget Brennan
2019
Social Commerce_cover
Social CommerceRosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding
2019
Social Commerce_cover
Social Commerce
Rosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding
2019
Product Lifecycle Management_cover
Product Lifecycle Management
2018
Product Lifecycle Management_cover
Product Lifecycle Management
2018
Make Some Noise_cover
Make Some NoiseKen Schmidt
2018
Make Some Noise_cover
Make Some Noise
Ken Schmidt
2018
Cultural Heritage Marketing_cover
Cultural Heritage MarketingIzabella Parowicz
2018
Cultural Heritage Marketing_cover
Cultural Heritage Marketing
Izabella Parowicz
2018
The V-Model of Service Quality_cover
The V-Model of Service QualityGrafton Whyte
2018
The V-Model of Service Quality_cover
The V-Model of Service Quality
Grafton Whyte
2018
ICONIC_cover
ICONICScott McKain
2018
ICONIC_cover
ICONIC
Scott McKain
2018
Brand Hate_cover
Brand HateS. Umit Kucuk
2018
Brand Hate_cover
Brand Hate
S. Umit Kucuk
2018
Customer-Driven Transformation_cover
Customer-Driven TransformationJoe Heapy, Oliver King, James Samperi
2018
Customer-Driven Transformation_cover
Customer-Driven Transformation
Joe Heapy, Oliver King, James Samperi
2018
Innovation and Strategy_cover
Innovation and StrategyRajan Varadarajan, Satish Jayachandran, Naresh K. Malhotra
2018
Innovation and Strategy_cover
Innovation and Strategy
Rajan Varadarajan, Satish Jayachandran, Naresh K. Malhotra
2018
Intercultural Service Encounters_cover
Intercultural Service EncountersPiyush Sharma
2018
Intercultural Service Encounters_cover
Intercultural Service Encounters
Piyush Sharma
2018
Nuanced Account Management_cover
Nuanced Account ManagementBala Shankar
2018
Nuanced Account Management_cover
Nuanced Account Management
Bala Shankar
2018
Questions that Sell_cover
Questions that SellPaul Cherry
2017
Questions that Sell_cover
Questions that Sell
Paul Cherry
2017
Do Good_cover
Do GoodAnne Bahr Thompson
2017
Do Good_cover
Do Good
Anne Bahr Thompson
2017
Digital Channels and Social Media Management in Luxury Markets_cover
Digital Channels and Social Media Management in Luxury MarketsFabrizio Mosca, Chiara Civera
2017
Digital Channels and Social Media Management in Luxury Markets_cover
Digital Channels and Social Media Management in Luxury Markets
Fabrizio Mosca, Chiara Civera
2017
Brand Fans_cover
Brand FansAaron C.T. Smith, Constantino Stavros, Kate Westberg
2017
Brand Fans_cover
Brand Fans
Aaron C.T. Smith, Constantino Stavros, Kate Westberg
2017
Creating Service Superstars_cover
Creating Service SuperstarsCaroline Cooper
2017
Creating Service Superstars_cover
Creating Service Superstars
Caroline Cooper
2017
The Satisfaction of Change_cover
The Satisfaction of ChangeManlio Del Giudice, Maria Rosaria Della Peruta
2016
The Satisfaction of Change_cover
The Satisfaction of Change
Manlio Del Giudice, Maria Rosaria Della Peruta
2016
Blind Spot_cover
Blind SpotSteve Diller, Nathan Shedroff, Sean Sauber
2016
Blind Spot_cover
Blind Spot
Steve Diller, Nathan Shedroff, Sean Sauber
2016
Positively Outrageous Service_cover
Positively Outrageous ServiceT. Scott Gross, Andrew Szabo, Michael Hoffman
2016
Positively Outrageous Service_cover
Positively Outrageous Service
T. Scott Gross, Andrew Szabo, Michael Hoffman
2016
The Referral of a Lifetime_cover
The Referral of a LifetimeTim Templeton
2016
The Referral of a Lifetime_cover
The Referral of a Lifetime
Tim Templeton
2016
Summary: Never Be Closing_cover
Summary: Never Be ClosingBusinessNews Publishing
2016
Summary: Never Be Closing_cover
Summary: Never Be Closing
BusinessNews Publishing
2016
Achieving Customer Experience Excellence through a Quality Management System_cover
Achieving Customer Experience Excellence through a Quality Management SystemAlka Jarvis, Luis Morales, Ulka Ranadive
2016
Achieving Customer Experience Excellence through a Quality Management System_cover
Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis, Luis Morales, Ulka Ranadive
2016
Return of the Hustle_cover
Return of the HustleEric Sheinkop
2016
Return of the Hustle_cover
Return of the Hustle
Eric Sheinkop
2016
Beyond Advertising_cover
Beyond AdvertisingYoram (Jerry) Wind, Catharine Findiesen Hays
2016
Beyond Advertising_cover
Beyond Advertising
Yoram (Jerry) Wind, Catharine Findiesen Hays
2016
Magnetic_cover
MagneticJoe Calloway
2015
Magnetic_cover
Magnetic
Joe Calloway
2015
Creative Cost-Benefits Reinvention_cover
Creative Cost-Benefits ReinventionC. Dussart
2015
Creative Cost-Benefits Reinvention_cover
Creative Cost-Benefits Reinvention
C. Dussart
2015
Client Centricity_cover
Client CentricityJan U. Hagen, Ulrich Schürenkrämer
2015
Client Centricity_cover
Client Centricity
Jan U. Hagen, Ulrich Schürenkrämer
2015
Evergreen_cover
EvergreenNoah Fleming, Alan Weiss
2015
Evergreen_cover
Evergreen
Noah Fleming, Alan Weiss
2015
Implementing SAP® CRM_cover
Implementing SAP® CRMVivek Kale
2014
Implementing SAP® CRM_cover
Implementing SAP® CRM
Vivek Kale
2014
Your Customer Rules!_cover
Your Customer Rules!Bill Price, David Jaffe
2014
Your Customer Rules!_cover
Your Customer Rules!
Bill Price, David Jaffe
2014
Summary: The Power of Why_cover
Summary: The Power of WhyBusinessNews Publishing
2014
Summary: The Power of Why_cover
Summary: The Power of Why
BusinessNews Publishing
2014
Summary: You Can't Lead with Your Feet on the Desk_cover
Summary: You Can't Lead with Your Feet on the DeskBusinessNews Publishing
2014
Summary: You Can't Lead with Your Feet on the Desk_cover
Summary: You Can't Lead with Your Feet on the Desk
BusinessNews Publishing
2014
Summary: Money-Making Secrets of Marketing Genius Jay Abraham and Other Marketing Wizards_cover
Summary: Money-Making Secrets of Marketing Genius Jay Abraham and Other Marketing WizardsBusinessNews Publishing
2014
Summary: Money-Making Secrets of Marketing Genius Jay Abraham and Other Marketing Wizards_cover
Summary: Money-Making Secrets of Marketing Genius Jay Abraham and Other Marketing Wizards
BusinessNews Publishing
2014
Closing Sales is Easy_cover
Closing Sales is EasyTom Hopkins
2014
Closing Sales is Easy_cover
Closing Sales is Easy
Tom Hopkins
2014
A World Gone Social_cover
A World Gone SocialTed Coine, Mark Babbitt
2014
A World Gone Social_cover
A World Gone Social
Ted Coine, Mark Babbitt
2014
The Everything Guide to Customer Engagement_cover
The Everything Guide to Customer EngagementLinda Pophal
2014
The Everything Guide to Customer Engagement_cover
The Everything Guide to Customer Engagement
Linda Pophal
2014
Management and Technology in Knowledge, Service, Tourism & Hospitality_cover
Management and Technology in Knowledge, Service, Tourism & HospitalityFord Lumban Gaol, Wyne Mars, Hoga Saragih
2014
Management and Technology in Knowledge, Service, Tourism & Hospitality_cover
Management and Technology in Knowledge, Service, Tourism & Hospitality
Ford Lumban Gaol, Wyne Mars, Hoga Saragih
2014
Delight Your Customers_cover
Delight Your CustomersSteve Curtin
2013
Delight Your Customers_cover
Delight Your Customers
Steve Curtin
2013
Integrating Total Quality Management in a Library Setting_cover
Integrating Total Quality Management in a Library SettingSusan Jurow, Susan Barnard
2013
Integrating Total Quality Management in a Library Setting_cover
Integrating Total Quality Management in a Library Setting
Susan Jurow, Susan Barnard
2013
Summary: Experiential Marketing_cover
Summary: Experiential MarketingBusinessNews Publishing
2013
Summary: Experiential Marketing_cover
Summary: Experiential Marketing
BusinessNews Publishing
2013
Internal Marketing_cover
Internal MarketingWilliam Winston, Dennis J Cahill
2012
Internal Marketing_cover
Internal Marketing
William Winston, Dennis J Cahill
2012