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Showing 421 - 442 out of 442 books
Listening to the Voice of the Market
R. Eric Reidenbach
2009
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Listening to the Voice of the Market
R. Eric Reidenbach
2009
The Art of Mastering Sales Management
Thomas A. Cook
2009
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The Art of Mastering Sales Management
Thomas A. Cook
2009
Marketing Through Turbulent Times
Jenny Darroch
2009
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Marketing Through Turbulent Times
Jenny Darroch
2009
The Engaged Customer
Hans Peter Brondmo
2009
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The Engaged Customer
Hans Peter Brondmo
2009
Get Your Black Belt in Marketing
Ali Pervez
2009
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Get Your Black Belt in Marketing
Ali Pervez
2009
Take Their Breath Away
Chip R. Bell, John R. Patterson
2009
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Take Their Breath Away
Chip R. Bell, John R. Patterson
2009
The Intimate Supply Chain
David Frederick Ross
2008
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The Intimate Supply Chain
David Frederick Ross
2008
Lived Experiences of Public Consumption
D. Cook
2008
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Lived Experiences of Public Consumption
D. Cook
2008
Award Winning Customer Service
Renee Evenson
2007
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Award Winning Customer Service
Renee Evenson
2007
How to Talk to Customers
2007
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How to Talk to Customers
2007
Developments in the Call Centre Industry
Julia Connell, John Burgess
2006
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Developments in the Call Centre Industry
Julia Connell, John Burgess
2006
Strategic Six Sigma for Champions
R. Eric Reidenbach, Reginald W. Goeke
2006
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Strategic Six Sigma for Champions
R. Eric Reidenbach, Reginald W. Goeke
2006
Loyalty Myths
Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
2005
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Loyalty Myths
Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
2005
Indispensable
Joe Calloway
2005
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Indispensable
Joe Calloway
2005
Passionate and Profitable
Lior Arussy
2005
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Passionate and Profitable
Lior Arussy
2005
The Rainmaker's Toolkit
Harry Mills
2004
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The Rainmaker's Toolkit
Harry Mills
2004
Why Customers Come Back
Manzie R, Lawfer
2003
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Why Customers Come Back
Manzie R, Lawfer
2003
Advanced QFD Applications
Kay Chuan Tan, Min Xie, Thong Ngee Goh
2003
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Advanced QFD Applications
Kay Chuan Tan, Min Xie, Thong Ngee Goh
2003
Managing High-Tech Services Using a CRM Strategy
Donald F. Blumberg
2002
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Managing High-Tech Services Using a CRM Strategy
Donald F. Blumberg
2002
Great Customer Service on the Telephone
Kristin Anderson
1992
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Great Customer Service on the Telephone
Kristin Anderson
1992
Hey Marketers, Get Your Priorities Straight
Nick Scarpino
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Hey Marketers, Get Your Priorities Straight
Nick Scarpino
Creating Great Customer Service
Herbert M. Sancianco
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Creating Great Customer Service
Herbert M. Sancianco
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