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Customer Relations
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Customer Relations
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Showing 241 - 300 out of 442 books
Customer Loyalty Programmes and Clubs
Stephan A. Butscher
2017
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Customer Loyalty Programmes and Clubs
Stephan A. Butscher
2017
Experience My Brand
Joe Tawfik
2017
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Experience My Brand
Joe Tawfik
2017
The Business Model Canvas
50minutes
2017
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The Business Model Canvas
50minutes
2017
Customer Experience Management Rebooted
Steven Walden
2017
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Customer Experience Management Rebooted
Steven Walden
2017
What Customers Crave
Nicholas Webb
2016
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What Customers Crave
Nicholas Webb
2016
Business Excellence
Suresh Patel
2016
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Business Excellence
Suresh Patel
2016
Customer Loyalty
Anthony Ekanem
2016
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Customer Loyalty
Anthony Ekanem
2016
The Complete Guide to IT Service Level Agreements
Andrew Hiles
2016
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The Complete Guide to IT Service Level Agreements
Andrew Hiles
2016
Service Supply Chain Systems
Tsan-Ming Choi
2016
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Service Supply Chain Systems
Tsan-Ming Choi
2016
Beyond the Sales Process
Steve Andersen, Dave Stein
2016
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Beyond the Sales Process
Steve Andersen, Dave Stein
2016
Summary: How to Be a Power Connector
BusinessNews Publishing
2015
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Summary: How to Be a Power Connector
BusinessNews Publishing
2015
Handling Complaints
Angelena Boden
2015
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Handling Complaints
Angelena Boden
2015
Customer-Centric Marketing
Aldo Cundari
2015
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Customer-Centric Marketing
Aldo Cundari
2015
Customer Experience For Dummies
Roy Barnes, Bob Kelleher
2014
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Customer Experience For Dummies
Roy Barnes, Bob Kelleher
2014
CRM Systems in Industrial Companies
A. Perna, E. Baraldi
2014
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CRM Systems in Industrial Companies
A. Perna, E. Baraldi
2014
Music, Markets and Consumption
Daragh O'Reilly, Gretchen Larsen, Krzysztof Kubacki
2013
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Music, Markets and Consumption
Daragh O'Reilly, Gretchen Larsen, Krzysztof Kubacki
2013
Summary: The Speed of Trust
BusinessNews Publishing
2013
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Summary: The Speed of Trust
BusinessNews Publishing
2013
Marketing to the Ageing Consumer
D. Stroud, K. Walker
2012
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Marketing to the Ageing Consumer
D. Stroud, K. Walker
2012
Complaint Management Excellence
Sarah Cook
2012
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Complaint Management Excellence
Sarah Cook
2012
Tourist Customer Service Satisfaction
Francis Noe, Muzaffer Uysal, Vincent Magnini
2010
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Tourist Customer Service Satisfaction
Francis Noe, Muzaffer Uysal, Vincent Magnini
2010
Why CRM Doesn't Work
Frederick Newell
2010
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Why CRM Doesn't Work
Frederick Newell
2010
Exceptional Customer Service
Lisa Ford, David McNair, William Perry
2009
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Exceptional Customer Service
Lisa Ford, David McNair, William Perry
2009
Beyond the Ultimate Question
Bob E. Hayes
2009
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Beyond the Ultimate Question
Bob E. Hayes
2009
Competing for Customers and Winning with Value
R. Eric Reidenbach, Reginald W. Goeke
2006
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Competing for Customers and Winning with Value
R. Eric Reidenbach, Reginald W. Goeke
2006
Researching Customer Satisfaction and Loyalty
Paul Szwarc
2005
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Researching Customer Satisfaction and Loyalty
Paul Szwarc
2005
Customer Mania!
Kenneth Blanchard, Jim Ballard, Fred Finch
2004
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Customer Mania!
Kenneth Blanchard, Jim Ballard, Fred Finch
2004
Customer Satisfaction Research Management
Derek R. Allen
2004
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Customer Satisfaction Research Management
Derek R. Allen
2004
Competing in a Service Economy
Matthew D. Johnson, Anders Gustafsson
2003
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Competing in a Service Economy
Matthew D. Johnson, Anders Gustafsson
2003
Why Customers Leave
David Avrin
2019
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Why Customers Leave
David Avrin
2019
Yellow
David Gómez
2018
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Yellow
David Gómez
2018
Summary: Word of Mouth Marketing
BusinessNews Publishing
2014
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Summary: Word of Mouth Marketing
BusinessNews Publishing
2014
Organizational Reputation in the Public Sector
Arild Wæraas, Moshe Maor
2014
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Organizational Reputation in the Public Sector
Arild Wæraas, Moshe Maor
2014
Unlimited Sales Success
Brian Tracy, Michael Tracy
2013
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Unlimited Sales Success
Brian Tracy, Michael Tracy
2013
Marketing to Millennials
Jeff Fromm, Christie Garton
2013
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Marketing to Millennials
Jeff Fromm, Christie Garton
2013
Negotiation
Brian Tracy
2013
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Negotiation
Brian Tracy
2013
ProActive Selling
William Miller
2012
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ProActive Selling
William Miller
2012
How to Talk to Customers
Diane Berenbaum, Tom Larkin
2011
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How to Talk to Customers
Diane Berenbaum, Tom Larkin
2011
The Celebrity Experience
Donna Cutting
2010
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The Celebrity Experience
Donna Cutting
2010
Now, Build a Great Business!
Mark Thompson, Brian Tracy
2010
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Now, Build a Great Business!
Mark Thompson, Brian Tracy
2010
Measuring Customer Satisfaction and Loyalty
Bob E. Hayes
2008
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Measuring Customer Satisfaction and Loyalty
Bob E. Hayes
2008
Selling in Customer Service
Leon Cai
2024
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Selling in Customer Service
Leon Cai
2024
The Good, The Bad, and The Emoji
Menno Beker, Hans Keukenschrijver, Wouter Hensens
2024
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The Good, The Bad, and The Emoji
Menno Beker, Hans Keukenschrijver, Wouter Hensens
2024
The 8 Laws Of Customer-Focused Leadership
Blake Morgan
2024
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The 8 Laws Of Customer-Focused Leadership
Blake Morgan
2024
Revolutionizing the AI-Digital Landscape
2024
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Revolutionizing the AI-Digital Landscape
2024
Marketplace Dignity
Cait Lamberton, Cait Lamberton, Neela A. Saldanha, Neela A. Saldanha, Tom Wein, Tom Wein
2024
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Marketplace Dignity
Cait Lamberton, Cait Lamberton, Neela A. Saldanha, Neela A. Saldanha, Tom Wein, Tom Wein
2024
Call Center Connections
Peter Lyle DeHaan
2024
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Call Center Connections
Peter Lyle DeHaan
2024
The Future of Service is 5D
Jaquie Scammell
2024
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The Future of Service is 5D
Jaquie Scammell
2024
Treasure Hunt
Michael Hinkle
2024
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Treasure Hunt
Michael Hinkle
2024
Ask & Deliver
Mary Ann O'Brien
2023
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Ask & Deliver
Mary Ann O'Brien
2023
The Abusive Customer
Ivaylo Yorgov
2023
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The Abusive Customer
Ivaylo Yorgov
2023
The Advantage of Other
Nancy Geenen
2023
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The Advantage of Other
Nancy Geenen
2023
Public Relations Cases
Danny Moss, Barbara DeSanto
2022
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Public Relations Cases
Danny Moss, Barbara DeSanto
2022
A Complaint Is a Gift Workbook
Janelle Barlow, Victoria Holtz
2022
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A Complaint Is a Gift Workbook
Janelle Barlow, Victoria Holtz
2022
The Big Miss
Zhecho Dobrev
2022
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The Big Miss
Zhecho Dobrev
2022
The Revelation Conversation
Steve Curtin
2022
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The Revelation Conversation
Steve Curtin
2022
Mastering the Virtual Sale
Kerry Johnson
2021
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Mastering the Virtual Sale
Kerry Johnson
2021
The Future of Global Retail
Winter Nie, Mark Greeven, Yunfei Feng, James Wang
2021
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The Future of Global Retail
Winter Nie, Mark Greeven, Yunfei Feng, James Wang
2021
Imagination Mindset
Karla Quintanilla
2021
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Imagination Mindset
Karla Quintanilla
2021
The Referral Mindset
Kerry Johnson
2021
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The Referral Mindset
Kerry Johnson
2021
Sticky Customer Service
Peter Lyle DeHaan
2021
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Sticky Customer Service
Peter Lyle DeHaan
2021
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